Question 1

How do I create an account?

Accepted Answer

Click "Sign In" in the top right corner, then select "Sign Up". You can create an account using your email address or sign in with Google. It only takes 30 seconds and is completely free.

Question 2

Is Huts free to use?

Accepted Answer

Yes! Huts is completely free for both renters and landlords. There are no listing fees, no subscription costs, and no hidden charges. We believe in making property search accessible to everyone in Zimbabwe.

Question 3

How do I search for properties?

Accepted Answer

Use the search page to filter by location, price range (rent or sale), number of bedrooms/bathrooms, property type, and more. You can also view properties on the map to see their exact location relative to schools, healthcare facilities, and other amenities.

Question 4

How do I contact a landlord?

Accepted Answer

Each property listing has a "Contact Landlord" or "Send Inquiry" button. Click it to send a direct message. The landlord will receive a notification and can respond through our secure messaging system accessible in your dashboard.

Question 5

Can I save properties to view later?

Accepted Answer

Yes! Click the heart icon on any property listing to save it to your favorites. Access all your saved properties anytime from your dashboard under "Saved Properties".

Question 6

What does "Student Housing" mean?

Accepted Answer

Properties tagged as "Student Housing" are specifically suitable for university/college students. They are typically located near campuses, have flexible lease terms, and may offer amenities like shared kitchens or study areas.

Question 7

How do I list a property?

Accepted Answer

After creating an account, click "+ List Property" in the navigation bar. Fill in property details, upload high-quality photos (up to 1GB via our fast upload system), set your price, and publish. Listings are reviewed within 24 hours.

Question 8

How long does verification take?

Accepted Answer

Property verification typically takes 24-48 hours. Our team reviews all details, photos, and information to ensure quality. You'll receive an email notification once your listing goes live.

Question 9

Can I list multiple properties?

Accepted Answer

Absolutely! There's no limit to the number of properties you can list. Manage all your listings from your dashboard under "My Properties" where you can edit, pause, or delete listings anytime.

Question 10

What makes a good property listing?

Accepted Answer

Include clear, well-lit photos from multiple angles. Write detailed descriptions highlighting key features, nearby amenities, and neighborhood info. Accurate pricing and complete details get 3x more inquiries than incomplete listings.

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